Frequently Asked Questions
Everything you need to know about Contempee's modern home decor and services.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its journey.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that for fragile items like vases and mirrors, we require photo evidence of any damage within 48 hours of delivery.
Do you offer international shipping?
Yes, Contempee ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Are your products sustainably sourced?
We pride ourselves on quality and ethics. Many of our pieces are handcrafted by artisans using sustainable materials, and we strive to minimize plastic use in our protective packaging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team; however, once an order has reached the warehouse, it cannot be modified.